Privacy policy.

Last updated: August 2026

Interpretation and definitions

Capitalised terms in this policy have the meanings set out below, whether they appear in the singular or the plural.

• Account — a unique account created for you to access our service.
• Affiliate — an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company ("we," "us," or "our") — refers to Omni Nexiora Health Consultancies LLC SOC, trading as Nexiora, of 303-263 Westburry Tower 1, Business Bay, Dubai, UAE.
• Cookies — small files placed on your computer, mobile device or any other device by a website, containing details of your browsing history on that site among its other uses.
• Country — refers to the United Arab Emirates.
• Device — any device that can access the service, such as a computer, mobile phone or tablet.
• Personal data — any information that relates to an identified or identifiable individual.
• Service — refers to the gonexiora.com website.
• Service provider — any natural or legal person who processes data on the Company's behalf, including third parties we engage to facilitate the service, provide it on our behalf, perform services related to it, or help us analyse how it's used.
• Usage data — data collected automatically, generated either by your use of the service or by the service infrastructure itself, such as the duration of a page visit.
• You — the individual accessing or using the service, or the company or other legal entity on whose behalf that individual is accessing or using the service, as applicable.

Collecting and using your data

Personal data

While you use our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including but not limited to your email address, first and last name, phone number, address (state, province, ZIP/postal code, city), and usage data.

Usage data

Usage data is collected automatically when you use the service, and may include information such as your device's IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data. When you access the service through a mobile device, we may also collect information such as the type of mobile device you use, your mobile device's unique ID, IP address, mobile operating system, the type of mobile browser you use, and other diagnostic data.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on our service and to store certain information. Technologies we use include:

• Cookies or browser cookies — a small file placed on your device. You can instruct your browser to refuse cookies, but some parts of our service may not work as intended if you do.
• Web beacons — small electronic files, sometimes called clear gifs or pixel tags, that permit us to count, for example, users who have visited certain pages or opened an email, for statistical purposes.

Cookies can be "persistent" or "session" cookies. We use both, for the following purposes:

• Necessary / essential cookies (session, administered by us) — essential for providing you with services available through the website and to enable some of its features. They help authenticate users and prevent fraudulent use of accounts. Without these cookies, services you've asked for can't be provided, and we only use them to provide you with those services.
• Cookies policy / notice acceptance cookies (persistent, administered by us) — identify whether users have accepted the use of cookies on the website.
• Functionality cookies (persistent, administered by us) — let us remember choices you make when using the website, such as your login details or language preference, for a more personalised experience.

Use of your personal data

The Company may use personal data for the following purposes:

• To provide and maintain our service, including monitoring how it's used.
• To manage your account — to manage your registration and give you access to the different functionalities of the service available to registered users.
• For the performance of a contract — developing, complying with, and undertaking the purchase contract for products, items or services you've bought, or any other contract with us through the service.
• To contact you — by email, telephone, SMS, or other equivalent forms of electronic communication, such as push notifications, regarding updates or informative communications related to features, products or contracted services, including security updates, where necessary or reasonable.
• To provide you with news, special offers and general information about goods, services and events similar to ones you've already purchased or enquired about, unless you've opted out of receiving that information.
• To manage your requests — to attend to and manage your requests to us.
• For business transfers — to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, where personal data we hold is among the assets transferred.
• For other purposes — such as data analysis, identifying usage trends, evaluating the effectiveness of our promotional campaigns, and evaluating and improving our service, products, marketing and your experience.

We may share your personal information in the following situations:

• With service providers — to monitor and analyse use of our service, and to contact you.
• With our appointed insurer and Third Party Administrators (TPAs) — as part of policy issuance, claims processing and administration. This sharing is necessary to fulfil our contractual obligations and to provide your requested insurance services.
• For business transfers — in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
• With affiliates — including our parent company and any subsidiaries, joint venture partners or other companies under common control with us, who will honour this Privacy Policy.
• With business partners — to offer you certain products, services or promotions.
• With other users — when you share personal information or interact in public areas with other users.
• With your consent — for any other purpose with your consent.

Retention of your personal data

We retain your personal data only for as long as necessary for the purposes set out in this policy, and to the extent needed to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.

Insurance-related data, including policy documents, quotes and claims history, is retained for as long as necessary to meet applicable legal and regulatory requirements, including for the resolution of any disputes that may arise. Usage data is generally retained for a shorter period, except where it's used to strengthen the security or improve the functionality of our service, or where we're legally obliged to retain it for longer.

Transfer of your personal data

Your information, including personal data, is processed at the Company's operating offices, and in any other locations where the parties involved in processing are based — which may mean it is transferred to, and maintained on, computers located outside your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. Your submission of such information represents your agreement to that transfer.

We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data takes place to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information.

Deleting your personal data

You have the right to delete, or request that we assist in deleting, the personal data we've collected about you. Our service gives you the ability to update, amend or delete your information at any time by signing into your account, if you have one, and using the account settings section that lets you manage your personal information. You may also contact us directly to request access to, correct, or delete any personal information you've provided to us.

Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of your personal data

Business transactions

If the Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We'll provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law, or in response to valid requests by public authorities such as a court or a government agency.

Other legal requirements

The Company may disclose your personal data in the good-faith belief that this is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.

Security of your personal data

The security of your personal data matters to us, but no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we can't guarantee its absolute security.

Children's privacy

Our service does not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from anyone under that age. If you're a parent or guardian and believe your child has provided us with personal data without your knowledge, please contact us, and we'll take steps to remove that information from our systems.

Links to other websites

Our service may contain links to third-party websites not operated by us. If you click a third-party link, you'll be directed to that site, and we strongly advise you to review its Privacy Policy. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We'll notify you of any changes by posting the new policy on this page and updating the "last updated" date above. We encourage you to review this Privacy Policy periodically for any changes.

Contact us

If you have any questions about this Privacy Policy, you can contact us at info@gonexiora.com.